Our consultants here at Open Communications come from an impressive range of backgrounds and education. Our staff’s diversity allows us to provide you with a wide range of specialists in the Telecommunications industry.
One commonality we all share is that each of us at one point in time, worked directly for at least one of the major carriers we represent and we much prefer the freedoms of servicing our clients instead of selling to them.
Direct carrier reps over the years will come and go but the consultants at Open Communications will be here for many years to help you with your needs. You can buy telecom from pretty much everyone. However, it's the relationships you build that are invaluable.
OpenCom was very helpful when it came to helping us decide on our PBX/VOIP system. AlphaGraphics, Inc. had a 10+ year old antiquated phone system. We did not know if we wanted to go with an on premise system like the one we had or a hybrid system that would be an on premise/supported by a SaaS application or to go with a full managed SaaS. After working with OpenCom, we decided to go the SaaS option. It has not only been excellent for our on premise users, but great for our external employees. OpenCom made the process easy and the minor transition issues we did have were fixed immediately, not only with a simple call to Amanda from OpenCom, but also the SaaS providers’ point of contact. I would highly recommend using OpenCom and will not hesitate to use them in the future!